Cloud Platform Lead — Retained Engagement¶
Proposed for Walkers Global · Eidos Global
The gap we see¶
Walkers is new on Oracle Cloud and is starting real APEX development plus ERP adapter work with us. At this stage, every team that scales without a clear platform owner ends up in the same place — Autonomous Databases nobody owns, secrets in spreadsheets, no tested backups, no disaster-recovery plan, and no single escalation point when something on the platform breaks. There is a short window to set the foundation up properly before the workload locks those patterns in.
What this role is¶
A retained Cloud Platform Lead, sitting outside Walkers' team but acting as your platform owner of record. We own and document the platform underneath your APEX applications and ERP integrations, and your internal team escalates to us for anything below the application layer. You stay focused on building; we make sure the ground you build on is well-administered, governed, and recoverable.
What we'd own on your behalf¶
- Cloud accounts and tenancy administration — account hygiene, access roles, billing oversight
- Database environments — dev, pre-prod and production ADBs; sizing, lifecycle, environment separation
- Identity, access and secrets management — single sign-on for staff and developers, a system of record for credentials, a clean off-boarding path
- Backups and disaster-recovery design — not just snapshots; tested restores and a plan for the worst day
- Source control and deployment pipelines — predictable environments and releases for APEX and adapter work
- Bug-reporting and incident workflows — issue tracking, knowledge base, post-mortems
- Observability and alerting — knowing the platform is healthy without anyone logging in to check
- Operational risk register — a single living view of every known platform risk with owners and target dates
- Documentation and runbooks — architecture, procedures and a continuity brief, all source-controlled
- Light advisory on APEX delivery and Oracle ERP integration patterns — strategic input where it helps; we do not take feature delivery from your team
Risks of operating without this in place¶
Common operational risks carried by companies that scale on cloud without a dedicated platform owner. These are the standard pattern, not edge cases:
- Data loss — backups exist but have never been restored; the first attempt happens during a real incident
- Extended downtime — recovery from a serious outage takes days or weeks because no plan or tested procedure exists
- Credential leakage and uncontrolled access — secrets live in spreadsheets, chat messages and personal vaults; rotation is ad-hoc; off-boarding leaves credentials behind
- Compliance and audit gaps — no record of who has access to what, no access reviews, no audit trail when one is needed
- Knowledge concentration — one or two people hold the operational picture in their heads; if either is unavailable, work stalls
- Vendor and platform lock-in — applications and configurations bind tightly to vendor-specific patterns, making migration, recovery or renegotiation expensive later
Most teams quietly carry these risks until something forces them to address it. A retained platform owner addresses them by design, not after the fact.
How we'd work together¶
A defined escalation channel for your team to raise platform requests, a regular review with your leadership on what changed and what's at risk, and runbooks for routine asks so common requests resolve quickly and the same way every time. Specific cadence and response expectations are agreed during scoping.